Shipping Info
Shipping Info
Shipping Information
At OMYPETS, we strive to provide you with the best shopping experience, including seamless and efficient shipping services. Below you will find all the essential details regarding our shipping processes to help you stay informed and make your purchasing decisions with confidence.
Shipping Destinations:
We currently offer delivery services to all Emirates within the UAE. Whether you’re located in Dubai or Al Ain, we’ve got you covered.
Shipping Timeframe:
| Standard Shipping | |
|---|---|
| Emirates | Delivery Remarks |
| Dubai | Same day delivery for orders placed before 9 AM GST & next day delivery for orders placed after 9 AM GST |
| Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah | Next day delivery |
| Umm Al Quwain, Fujairah, Remote Areas (Madina Sayet , Al Ruwais) | Within 2-3 days |
| Standard Delivery Fee | No additional cost for orders above AED 100, and a charge of AED 20 for orders below AED 100 |
| Express Shipping | |
|---|---|
| Emirates | Delivery Remarks |
| Dubai | Delivered within 4 hours from the time of placing the order. (Orders placed between 9:00 AM to 6:00 PM GST) |
| Express Delivery Fee | Available on all orders above AED 100 in Dubai for an additional cost of AED 19. |
Order Tracking:
To keep you in the loop, we provide order tracking services for all shipped orders. Once your order is processed and shipped, you will receive an SMS notifying you about your order. This way, you can monitor your order’s progress and anticipate its delivery.
If you have any questions or concerns about our shipping information or require any assistance with your order, our customer service team is here to help. Feel free to contact us through our customer support channels, and we’ll be delighted to assist you.